Summary

Research commissioned by one of our partners revealed a startling statistic: 23% of UK shoppers received damaged parcels last year. This issue is more than just an inconvenience. It is costing the UK £2.5 billion annually in lost revenue, returns, and wasted packaging materials.

The impact of damaged parcels

For businesses, damaged shipments mean frustrated customers, increased returns, and rising operational costs. For the environment, every damaged parcel can also lead to more waste, from packaging materials to replaced goods.

As parcel volumes continue to grow, transit damage prevention is becoming an increasingly important part of packaging strategy. Businesses are under pressure to protect goods effectively while also reducing waste and meeting sustainability goals.

The role of better transit protection

This reflects a wider shift towards paper-based packaging that improves transit protection without excessive material use. Using UK-manufactured products can also support sustainability goals by reducing transport miles and strengthening local supply chains.

Using reliable, UK manufactured paper packaging will:
• Minimise damage in transit, helping reduce returns and customer complaints
• Cut costs by preventing loss and avoiding the overuse of packaging
• Support sustainability goals with paper-based solutions that are recyclable and more environmentally responsible

Paper bubble wrap and sustainable void-fill

Sustainable void-fill solutions help businesses protect products more effectively, reduce movement during transit, and cut unnecessary packaging waste. Used alongside paper bubble wrap, they support a more practical approach to transit damage prevention while balancing performance with sustainability.

Conclusion

Damaged parcels continue to be a major challenge for retailers, customers, and the environment. With solutions such as paper bubble wrap and sustainable void-fill, businesses can take practical steps towards better transit damage prevention while reducing waste and improving the delivery experience.

View the article here: Packaging News | 23% of UK shoppers received damaged parcels last year